Antarmuka Pemakai | User Interface

Antarmuka Pemakai (User Interface) memiliki kerangka kerja sebagai berikut:

• Context: Site's layout and design
• Content: Text, Pictures, Sound and Video that web pages contain
• Community: The ways sites enable user to user communication
• Customization: Site's ability to self-tailor to different users or to allow personalization
• Communication: The ways sites enable site-to-user communication or two-way communication
• Connection: Degree site is linked to other sites
• Commerce: Site's capability to enable commercial / transactions

Context - Function

The layout of the site:

• Section breakdown
• Linking Structure
• Navigation tools
• The performance of the site:

Speed

• Reliability
• Platform independence
• Media accessibility
• Usability

Context - Aesthetics
The aesthetic nature of the site:

Color Scheme
Visual Themes

Content

• Dimensions
• Offering Mix: Products, Information, Services
• Appeal Mix: Cognitive - functional, low price, availability | Emotional - Humor, Warmth, Stories
• Multimedia Mix: Text, Audio, Image, Video, Graphics
• Content Type: Current - highly time-sensitive Bloomberg, Reuters | Reference - less time-sensitive NYTimes.com

Community - Interactive

• Chat: Asynchronous chat allows users to consider and formulate responses
• Instant Messaging: Allows messages to happen quickly because each participant sees the message within seconds of when it is sent
• Message Boards: Allow users to communicate by posting messages at a location on the site
• Member -to-member Email: The "killer app" of the web, acting as a virtual post office for digitized messages

Community - Noninteractive

• Public Member Webpages: Community members may have the option of crafting their own webpages on a particular site
• Member Content: Similar to public member webpages this content is generated by members.

Customization - Personalization

• Log-in Registration: The site recognizes returns users and configures itself accordingly
• Cookies: Temporarily files that track and gather data about users' behavior
• Personalized E-mail Accounts: Provided free-of-charge to site users
• Content and Layout Configuration: Selection is based on users interests
• Storage: Sites provide virtual hard-disk storage
• Agents: Designed to perform simple tasks.

Customization - Tailoring

• Based on Past User Behavior: Many sites adjust themselves dramatically based on a user's behaviour and preferences
• Based on Behavior of Other Users With Similar Preference: Some sites make recommendations to the user based on preferences of the other users with similar profiles.

Communication-Broadcast

• Mass Mailings: Broadcast transmissions of large volumes of e-mail targeted at large audiences
• FAQs: Answers to frequently asked questions
• E-Mail Newsletters: inform site subscribes of the site changes, special offers
• Content-Update Reminders: E-mail reflecting user interest in a particular content area
• Broadcast Events: Events can be broadcast from a website (webcast) that allow limited user control

Communication-Interactive

• E-Commerce Dialogue: Organizations and users trade e-mails regarding order placement, tracking and fulfillment.
• Customer Service: Organizations can provide customer service through trading e-mail or live online dialogue.
• User Input: User generated content such a supplier ratings and user feedback to the site.

Connection

• Links
• Home site Background
• Outsourced Content
• Home Site Content
• Pathway of Connection

Commerce Functional Tools of Commerce:

• Registration: Allows the site to store information about users and user preferences
• Shopping Chart: Users can place items in their personal, virtual shopping cart and buy them immediately or on another visit to the site
• Security: Attempt to guarantee the security of transactions and related data through encryption and authentication technologies
• Credit-Card Approval: The ability to receive instant credit approval for credit card purchases through electronic links to clearance houses.
• One-Click Shopping: A patented feature that allows users to place and order products with a single click
• Orders Through Affiliates: Sites must be able to track orders that come from and go to affiliates
• Configuration Technology: Users can test product compatibility with the aid or configurator software
• Order Tracking: The ability to check the delivery status
• Deliver Options: Users have a choice of options to specify their desired speed and cost of delivery.

Tugas: Buat contoh user interface meliputi ketentuan diatas, gunakan aplikasi pencil